Frequently asked questions

All times on Talkhada are shown in your own timezone. We detect it automatically from your browser, and you can change it any time from the timezone selector on the booking page or in your profile settings. Confirmation emails include both your timezone and the tutor's timezone so there is never any confusion.

The $7 trial lesson (30 minutes) is limited to one per account. It exists so you can meet your tutor and experience a real lesson before committing. After the trial, you can continue with a single lesson or save with a 5- or 10-lesson package.

Lessons are held on Google Meet or Zoom. Your tutor adds the meeting link to your booking, and you will find a Join lesson button on your booking page and in your reminder emails. All you need is a stable internet connection, a microphone, and ideally a quiet place — no textbooks required.

After every lesson, your tutor writes personal lesson notes: the expressions you learned, corrected versions of your sentences, and optional homework. Notes accumulate in your dashboard so you can review your progress any time — this is how conversation practice turns into real improvement.

We use PayPal for secure payments in USD. You do not need a PayPal account — you can pay with any major credit or debit card through PayPal's guest checkout. The price you see is exactly what you pay: no service fees, no hidden charges.

No. Your credits never expire. Learn at your own pace — whether you take three lessons a week or one a month, every credit you purchased stays valid until you use it.

Yes. Cancel up to 24 hours before the lesson starts and your credit is returned automatically, so you can rebook any other time. Cancellations within 24 hours use up the credit. To reschedule, simply cancel and book a new time.

If you are not satisfied with your first regular lesson, we refund it 100%. Just contact us within 24 hours after the lesson and tell us what went wrong. We can only promise this because we are confident you will want to stay.